+971 565681959   |   info@movguru.com
Get Free Quotes
Dubai news

Used Household Goods and Personal Effects

Documents Required 

  • Copy of passport
  • Detailed inventory
  • Customs declaration
  • Original bill of lading (OBL) / air waybill (AWB)
  • Letter of employment on employer letterhead (shipments above 200 kgs)
  • Pro-forma invoice (on letterhead of booking agent with the value of goods)
  • Copy of Kazakh visa (non - citizens)
  • EC-POA on employer letterhead or notarized (non - citizens)
  • Brokerage agreement (non - citizens and returning citizens)
  • Notarized copy of ID (returning citizens)
  • Foreign Affairs participant card (returning citizens)

Specific Information

  • Customs may inspect any non-diplomatic shipments upon arrival.
  • Do not send insurance or any other documents showing the true value of household goods and personal effects with the shipment to avoid the payment of heavy import duties.
  • All in-bound non-diplomatic shipments are subject to the payment of customs duties and taxes calculated based on the cost, insurance, and freight value of the shipment.
  • Only shipments between Russia, Belorussia, and Kazakhstan are duty free.
  • All in-bound shipments are subject to issuance of a declaration per shipment; the cost of the Customs declaration(s) will be determined during the Customs clearance process.
  • Customs clearance takes between 5 - 7 working days after permission from the National Security Committee is received.

Motor Vehicles

Documents Required

  • Copy of technical passport / certificate of title
  • Pro-forma invoice with vehicle details
  • Original bill of lading / air waybill
  • Original Customs declaration
  • Commitment letter (for temporary importation up to 12 months)
  • POA on employer letterhead or notarized (non - citizens)
  • Notarized POA (returning citizens)

Specific Information

  • Vehicles must conform to EU 4 standards.
  • Right-hand vehicles cannot be imported.
  • Pro-forma invoice must include chassis, engine number, production year, model, color, and reasonable Customs value.
  • Vehicles are Customs cleared separately from the household goods and personal effects shipment.
  • Diplomatic vehicles must be registered with the Ministry of Foreign Affairs of Kazakhstan.
  • Vehicles are charged customs duties, value added tax (VAT), fees, and some vehicles may be charged an excise tax.
  • Some vehicles may be imported on a temporary import basis subject to customs fees of approximately 0.2% of the cost, insurance, and freight value (CIF); check with agent for specific information.


Documents Required 

  • Pet passport
  • Copy of owner of the goods’ passport
  • Copy of owner of the goods’ visa
  • Certificate of vaccination
  • Veterinary health certificate
  • Pro-forma invoice with Customs value

Specific Information

  • Cats, dogs, and birds must be accompanied by a veterinary health certificate.
  • The veterinary health certificate must be issued by the local Board of Health within 10 days of arrival.

Restricted/Dutiable Items

  • The following items may qualify for free import within the limits indicated:
    • Perfume (a reasonable quantity)
  • Live animals (a special permit is required)

Prohibited Items

  • Detergent
  • Stuffed animals and birds
  • Religious information or items
  • New items
  • Food items (dry, canned, spices, etc.)
  • Beverages including spirits / alcohol drinks
  • Medicines including medical kits
  • All medical appliances (thermometer, pulsometer, inhaler, or any massagers)
  • New liquids (gel, shampoo, etc.)
  • Weapons of any kind
  • Ammunition
  • Pornography
  • Narcotics / drugs
  • Toxic and radioactive materials
  • Cash
  • Jewelry, precious stones, other high value items, sets, and collections
  • Fur
  • Flammables
  • Rare animals and birds species, skins, horns
  • Books published earlier than 1961
  • Tires
  • Satellite antenna
  • Plants
  • Soil
  • Any equipment containing Freon
  • Lenses

Consignment Instructions

Recommended: Contact the destination agent to ensure all requirements have been met prior to import, especially for differences regarding air / sea shipments.

Helpful Website(s):



Movguru note: These policies can change as per customs regulations at any time without notice. Treat this document as informative guide. Movguru has published this document as guide only for information purpose on its sole discretion and holds no depiction of expressing or inferred to the precision or applicability of its content.
how we work
Checklist Movers
Moving company Dubai
Planing to move